We’re always looking for ways to improve our recipes — this time, we’ve been inspired by feedback from our pack!
Nothing else changes — you’ll still receive the same wholefood recipes. You can expect all the human-grade ingredients you know and love, with the same high bar for quality.
What’s changing and why?
At Lyka, we’re always cooking up ways to make sure your pup gets the very best. That’s why our new cooking method gently steams to create a chunkier recipe texture.
You’ll still get the same high-quality wholefoods and market-leading proteins, with human-grade cooking and safety standards. Your pup will love this chunky consistency — and it’ll mean less mess plating up at mealtimes!
It’s easy to spot the meals with this change: they’ll be visibly thicker and chunkier.
Q. What’s going to be different about my pup’s meals?
A. The texture will be different, which you’ll find easy to spot: the surface of pouches won’t be as smooth. This is because we vacuum seal our meals (just as we’ve always done) to preserve nutrients, textures and flavours — rather than adding preservatives. It also helps you get the most out of your freezer space, as we pack your pup’s food into one tight pouch.
Q. Will you be using the same ingredients?
A. You bet! Nothing changes except our cooking method.
Q. What’s so great about a chunkier texture?
A. Lots of pupper parents have requested this! It’ll mean less mess and easier, tastier mealtimes. Our four-legged family at Lyka have given their licks of approval: it’s a proven fan favourite!
Q. Will this eventually be rolled out across all Lyka recipes?
A. Yes. It’ll take our team some time to transition all of our recipes to the new method, so watch this space!
Q. If my dog doesn’t like the new texture, can I get the old Lyka recipes?
A. We won’t be able to offer the two textures in the one recipe, however, we recommend reaching out to our Customer Care team as they always have tips and tricks to help your pup during the switch to the new texture.
Q: What are the other benefits of this recipe optimisation?
Steaming reduces the cooking time of our recipes — which means less energy usage. That’s right: in addition to being more enjoyable for your pup, it’s even better for the environment!
Q: Are the new and improved meals suitable for puppies?
A: Yes! Our recipes will be chunkier, but still just as tender as the meals your pup knows and loves. This makes Lyka the perfect choice for growing puppies, and dogs of all life stages.
We’d love to hear what you think!
Our Customer Care specialists thrive off the back of customer feedback, and we’re grateful that so many customers shared their thoughts on Lyka’s texture.
If you’re having trouble transitioning your dog to Lyka’s new consistency in the coming months, know that we’re here to help.
Get in touch with our Customer Care Team at firstname.lastname@example.org or call 1300 851 936.