Where do you source Lyka’s ingredients?

Feel-good food starts with fresh ingredients. We’re proud to support Australian businesses and 85-95%...

Why do you use ethically sourced meat?

All of our meat is human-grade and sourced as ethically and sustainably as possible. Put simply, we care where our meat comes from and the way...

Is Lyka raw?

No, Lyka is a fresh, lightly cooked diet. Our meats and vegetables are prepared the same way we would cook our...

Is Lyka grain-free?

Lyka has some grain-free recipes (Chicken, Beef) and some recipes with ancient grains (Turkey, Lamb)...

What are some of the changes I may see in pupper when they switch to Lyka?

At Lyka, we’re all about that fresh food difference. Puppers that...

What does it mean that Lyka is complete and balanced?

Complete and balanced means that Lyka exceeds all of the nutritional requirements your pupper...

Where do you prepare Lyka?

We prepare our food in a human-grade kitchen in Sydney. Our production safety...

Is Lyka suitable for my senior citizen?

There’s no need for puppers to act their age when they dine on Lyka wholefoods!...

Is Lyka suitable for my puppy?

Our Lyka bowls keep up with the perkiest of pups through carefully designed...

How can I order treats?

Lyka Treats can be ordered exclusively by Lyka customers with an Active...

Can I order treats if I’m not a customer?

Our treats are available exclusively to Lyka subscribers. If you wish to join the Lyka pack...

Can I order treats in my next box only?

Absolutely! Provided you are a Lyka subscriber, you can order treats...

What is the difference between a single treat and the Treats Trios?

Our treats are available as single pouches or to make your life easier, our in-house...

When will I be charged for my treats purchase?

If you are purchasing your first Lyka box, you will be billed...

Is your treats packaging sustainable?

We take sustainability and freshness very seriously here at Lyka HQ, so...

Why don’t you sell one-off orders?

At Lyka, we believe that a fresh, real food diet is a lifestyle change...

Do you offer a smaller box to start with?

Yes, you can give Lyka the sniff test with our starter box!...

How do you calculate how much my pupper should eat?

Our veterinary-derived algorithm calculates how much your pupper should be eating based on your pupper’s profile. Factors like...

What if I want to change my pupper’s serving size?

You can access and change your pupper’s information by logging...

How do I transition my pupper onto Lyka?

Your first package will have step-by-step instructions on transitioning...

Do I need to consult my vet before switching to Lyka?

Since Lyka is developed alongside vets and an Australian veterinary nutritionist, and is complete...

How long does Lyka stay fresh for?

We don’t add any preservatives to Lyka, which means that our food has a limited shelf-life. We...

How much freezer room should I make for Lyka?

Every 500 grams of Lyka is about the size of a standard ice cube tray...

Is Lyka’s packaging recyclable?

Yes! We have designed our packaging with environmental sustainability in mind...

What if my pupper doesn’t like Lyka?

In our experience, even the pickiest of eaters go crazy for Lyka...

Where do you deliver?

Our Lyka service extends to over 70% of Australia’s population...

When do you deliver?

Your delivery will arrive every few weeks, depending on your customised shipping scheduled...

Do I have to be home when it’s delivered?

Enjoy worry-free delivery with Lyka. Our deliveries come to you through our cold-courier service, and you’ll...

What if I am away on holidays?

If you need to change your scheduled delivery date, simply reach out to us...

When will I be charged?

Your card is charged on Sunday midnight, before the week of your delivery. The exact dates of your upcoming...

Is there a minimum subscription time required?

Not at all. You can pause or cancel your subscription at any time ...

How can I get in touch?

Questions? Comments? Cute pictures of your pupper?...

Puppers who live their best life run, twirl and bounce on fresh food.

See the benefits of fresh dog food