Refer a friend scheme
Our Refer a friend scheme (also known as 'Refur a Friend') allows existing customers to share unique
codes with their friends and family to enable them to claim a discount on their first Lyka box.
Discounts can only be used by new customers who have not previously had a Lyka Pet Food account or
received a Lyka Pet Food delivery.
Existing customers cannot use friend codes and customers cannot apply their own unique code on their
As a Lyka Pet Food customer, you can refer multiple friends and are not limited on the amount of
referral rewards you receive in your future boxes. Lyka Pet Food will endeavour to deliver the correct
amount of referral rewards in accordance with your successful referrals, but by joining our refer a
friend scheme, you accept that Lyka Pet Food may be constrained by the number of referral rewards we
can include in your future boxes from time to time.
A 'successful' referral occurs when your friend or family member signs up to Lyka Pet Food using your
unique referral codes and then orders their first Lyka box. A unique referral code can be claimed by
either using the unique link they receive from their friend, or by entering their friend's name at the
You will not be able to use a referral code or take advantage of any discount or offer if you are a
previously registered user of the website as stated within 'Member and introductory offers and
discounts' as per the above.
We reserve the right to put any user accounts on hold and prevent outgoing deliveries, and
remove/change unique customer codes where we detect 'gaming' or abuse of our Refer a Friend scheme.
We may terminate your eligibility to earn a Referral Reward or Referred Friend Reward or deactivate
your referral code on the Site if you take any of the following actions:
1) Sign up to multiple accounts, including with different e-mail addresses, through existing shipping
address or billing details, in order to generate additional Referral Rewards;
2) Refer customers using spam, display advertising, unsolicited e-mails or links on message boards or
3) Use false names, impersonate other people, or otherwise provide false or misleading information to
4) Offer incentives to existing customers who register new accounts; including with different e-mail
addresses, through existing shipping address or billing details, in order to generate additional
Referral Rewards or Referred Rewards;
5) Violate these Referral Terms or any of the Additional Lyka Terms;
6) Use the Lyka brand in connection with disparaging or defamatory content, content that promotes
racism, bigotry, hatred, discrimination or physical harm against any group or individual, offensive,
abusive intimidating or harassing content, content that is sexually explicit, obscene and/or contains
nudity, any political and/or religious statement, any content containing images or reference to
illegal drugs, alcohol, tobacco, weapons or firearms or content that violates someone else’s privacy;
7) Sell or otherwise attempt to transfer your Unique Referral Link;
8) Violate or infringe the rights of any third party;
9) Pay to advertise your Unique Referral Link, including via Google, Facebook, Twitter, and Instagram