Refer a Friend Terms and Conditions
Definitions
Referee Credit: Discounts can only be used by new customers who have not previously had a Lyka Pet Food account or received a Lyka Pet Food delivery. Returning or existing customers are not eligible for this discount and cannot apply their own unique code on their account.
Referee Credit Redemption: A referred (friend or family member) can redeem their credit by clicking on a referral link to place an order on the Lyka Pet Food website or by using a referral code at checkout. Referral rewards are applied automatically and cannot be combined with other offers or used more than once per customer.
Referral Limit: A referrer can refer up to 5 friends and can receive up to 5 referral rewards to be applied to future boxes (where payment has not yet been processed). Lyka Pet Food reserves the right to adjust the number of referral rewards at any time.
Referrer Credit Redemption: Following a successful credit redemption by a referrer’s referee, a referrer will receive a discount that will be applied to the referrer’s next payment.
Cancellation: A customer who cancels their subscription or account with Lyka Pet Food will forfeit any remaining offers, credits or discounts on their account.
Successful referral: A referral is considered successful when the referee signs up for a Lyka Pet Food subscription using the referrer’s unique code or link and places their first order.
Give 50, get 50 Promotion
From 30 May 2024, existing Lyka Pet Food customers (‘Referrers’) can refer friends and family (‘Referrals’) to receive 50% off on their first Lyka order (excluding Treats and Supplements). In return, Referrers will receive 50% off their next payment (excluding Treats and Supplements) to be processed under their subscription.
The terms under the ‘Refer a Friend Scheme’ clause in these Terms will apply to this “Give 50, get 50” Promotion.
We may amend or withdraw this “Give 50, get 50” Promotion at any time.
From 20 May 2025, Referrals will also receive 30% off their second Lyka order.
Fetch Your Perks Promotion
Eligibility
This promotion is open to active Lyka customers. Referrals must be made using the participant’s unique referral link or code.
A referral is considered successful when:
The referred customer signs up for a Lyka subscription using the referrer’s unique link or code, and
Places their first Lyka order during the campaign period, and
That order meets the criteria outlined in our ongoing Referral Terms and Conditions (see below).
Each referral must be a unique new customer to Lyka. Lyka Partners are not eligible to participate or redeem any rewards from this campaign.
Entry period
The promotion runs from 12:01am AEDT 1 August 2025 to 11:59pm AEDT 31 August 2025. Referrals outside this period won’t be counted toward reward eligibility.
How to enter
To take part in the Fetch your Perks promotion:
Copy and share your unique referral link or code with friends.
For each successful referral made between 12:01am AEDT 1 August 2025 and 11:59pm AEDT 31 August 2025, you’ll unlock one of the tiered rewards below.
Referrers and referees will also receive the standard referral benefits:
Referrer: 50% off their next Lyka order. Referrers are eligible for 50% off, up to a maximum of 5 orders.
Referee: 50% off their first Lyka order and 30% off their second order
The full Refer a Friend - “Give 50, get 50” Promotion Terms & Conditions are available above.
Rewards
1 referral = Lyka tote
2 referrals = Lyka merch & treats pack (Lyka hat, poo bag holder, Earth rates poo bags, treats, and a sustainably-made gift for your dog)
3 or more referrals = A $500 voucher. Customers will be able to select between a voucher from 1 of the following 5 places:
Unyoked
Barney Bed
Bannisters
Bondi Wash
Sandra Edwards Pet Portraits
Reward Conditions:
A maximum of 30 x $500 vouchers will be issued across the campaign. Once this limit is reached, no further vouchers will be distributed, even if you meet the referral requirement.
Tote bags will be fulfilled by 14 November 2025. Any referrals resulting in tote eligibility after that date will not receive the tote.
Each participant is eligible for one reward per tier. You can’t earn multiples of the same reward.
If the Referrer cancels their Lyka subscription, all outstanding perks will be forfeited. Rewards are non-transferable and non-exchangeable for cash, and are subject to availability.
Reward delivery
Lyka tote: Added to your next Lyka delivery automatically following first successful referral within the campaign period, ending on 14 November 2025. New customers with an existing Box 2 discount will receive a Lyka tote bag with the order where the 50% referral discount is applied.
Merch pack: Sent via Australia Post after the campaign ends. We will contact you via email regarding delivery within 10 business days of the campaign concluding.
$500 voucher: You’ll be able to choose from the curated list of options. We’ll confirm details directly with qualifying participants.
Disqualification
As set out in Lyka’s Privacy and Terms here, Lyka Pet Food reserves the right to put any user accounts on hold, prevent any outgoing deliveries, and remove/change unique customer codes or otherwise disqualify a customer from participating in any current or future promotions (at our sole discretion) where we detect ‘gaming’ or abuse of any of our promotions or offers or if we reasonably suspect that you take any of the following actions:
Open multiple accounts, including with different e-mail addresses, in order to generate additional referrals;
Refer customers to us using spam, displaying your code or link online, sponsored links, unsolicited e-mails, automated systems or bots, scripts or automatic dealers or links on message boards or forums;
Use false names, false addresses, refer yourself, impersonate other people, or otherwise provide false or misleading information to us. For example, we may disqualify you for using the same dog name, card details or dog details (breed, age, weight etc) across multiple referred accounts;
Offer incentives beyond those offered to you to a referral;
Violate the Lyka Pet Food Terms or any of the Additional Lyka Terms;
Use the Lyka Pet Food brand in connection with disparaging or defamatory content, content that promotes racism, bigotry, hatred, discrimination or physical harm against any group or individual, offensive, abusive, intimidating or harassing content, content that is sexually explicit, obscene and/or contains nudity, any political and/or religious statement, any content creating images or references to illegal drugs, alcohol, tobacco, weapons or firearms or content that violate someone else’s privacy;
Sell or otherwise attempt to transfer your referral link or code;
Violate or infringe the rights of any third party; or
Pay to advertise your link or code or any promotion, offer or referral scheme of Lyka Pet Food, including via Google and on social media platforms.
Liability and Privacy
Lyka Pet Food is not responsible for any loss, injury or damage arising from the campaign or use of the prizes, except where required by law. Personal information is collected and handled in accordance with the Lyka Privacy Policy. No personal data will be shared with third parties without consent.
Changes to the Campaign
Lyka reserves the right to modify, suspend or cancel the promotion or these terms at any time without notice.
Acceptance of Terms
By participating in this promotion, you agree to these Terms & Conditions and acknowledge that Lyka’s decisions regarding all aspects of the campaign are final.
