These Ticket Sales Terms and Conditions (Terms) apply to your registration for event tickets from Lyka Wellness Pty Ltd (ACN 623 082 360) (we, us, our).

1. Risk

1.1 You agree by registering for our event, you will be participating in an open space dog meet-up event, which may be considered a recreational activity (Activity).

1.2 Participating in the Activity may expose you to the risk of death, physical harm, personal injury, psychological and emotional harm, physical exertion, disease, illness and/or loss or damage to property which may arise from:

(a) third party participants (including dogs);

(b) your physical fitness level, tiredness or overexertion;

(c) pre-existing health conditions;

(d) equipment supplied by us to carry out the Activities; or

(e) any failure to comply with our instructions or directions.

1.3 You agree that by registering for the Activity, you have read and acknowledged this risk warning and you are aware of and voluntarily accept any risk that may risk from your participation in the Activity.

1.4 Clause 8 sets out our limitations on liability.

2. Ticket Registration

(a) You may register for an event as set out on the website. You may register on your own behalf or on another attendee’s behalf if you have their consent to the registration and you have made them aware of these Terms.

(b) It is your responsibility to check the registration details and any restrictions, including selected ticket and ticket type, quantity of tickets, venue and time, before you submit your registration through the website.

(c) When you register on the website, we will provide you with a copy of your ticket(s) in PDF form and/or a QR code by email to the email address provided at the time of registration.

(d) We are only responsible for the inclusions set out on the event page of the website.

(e) You acknowledge and agree that your ticket does not include any transport to or from the event or any accommodation.

3. Changes, refunds and cancellations

Changes to the event or cancellation

(a) We reserve the right to change event details, time and location and inclusions or otherwise cancel the event at any time by providing notice to you.

Errors on website

(b) We reserve the right to cancel a ticket registration, at any time before an event, if the ticket registration was subject to an error on the website (for example, in relation to an event description).

Your rescheduling, cancellation or name change

(c) If you need to reschedule your ticket to another day or time, or change the name on your ticket, you can do this via our website or by contacting us as soon as possible using the contact details at the bottom of these Terms. Rescheduling is subject to availability.

Our cancellation

(d) Unless required by law (including the Australian Consumer Law), we will not be liable for, or cover the costs, of any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses. You must cover these yourself. We recommend you carefully consider the refund and cancellation policies of any travel, transport or accommodation you book in anticipation of attending an event you have registered for on the website.

4. Behaviour

(a) By registering for an event, you agree:

(1) to comply with these Terms and our reasonable requests and requirements;

(2) to comply with the venue rules where the event is hosted;

(3) that your dog(s) must be currently vaccinated, in good health, and not showing any signs of illness or contagious conditions;

(4) that your dog(s) must be adequately socialised and not pose a threat or danger to any other dogs, attendees or other members of the public;

(5) that your dog(s) is not declared ‘dangerous, menacing or restricted’ under the Companion Animals Act 1998 (NSW) or any similar laws in other states and territories;

(6) to maintain control and supervision of your dog(s) at all times during the event;

(7) to immediately remove your dog(s) from the event if it displays aggressive behaviour or otherwise causes distress to other dogs, attendees or members of the public;

(8) to clean up after your dog(s) and dispose of waste appropriately;

(9) to be considerate and respectful to all event attendees, their dogs and other members of the public;

(10) to not bring your dog(s) to the event if it is in or is showing signs of being in heat (season);

(11) you will not be under the influence of alcohol or non-prescription drugs;

(12) we do not tolerate harassment, bullying or any other unacceptable behaviour;

(13) to hold all necessary insurances for your attendance of the event; and

(14) to not do anything that may put us, our business, our brand, or the event into disrepute.

(b) You agree that we reserve the right to remove you and your dog(s) from the event if we or the event hosts consider that your behaviour constitutes a breach of this clause or a breach of any other provision of these Terms.

5. Photography and Filming

5.1 Filming and Photographing Events: When attending our events, we might take pictures or videos, and you and your dog(s) might be in them. We can use these images or videos for promotional reasons, like on our social media. You won't be paid for this use. If you don’t want to be in the photos or videos, please do not register for the event. Also, you shouldn't take your own photos or videos without our written permission. If you want any of the official photos taken, you can request them from us.

5.2 Your Photographs: If you provide us with photographs of yourself at an event, including via email or by tagging us on social media, you consent to us publishing such photographs and details (including but not limited to your name, location and date) for our marketing purposes including but not limited to on our website, in our social media, on our content sites and to supply to publishers covering the event.

6. Resale of Tickets

(a) You agree not to offer tickets provided by us for resale or to use tickets for advertising, promotional or other commercial purposes, including trade promotions or competitions.

(b) If you sell a ticket or it is used in breach of these Terms, we may cancel the validity of the ticket without recourse to you, and the ticketholder may be refused admission to the relevant event.

(c) The resale of tickets in certain circumstances may attract criminal penalties under the relevant legislation.

7. Intellectual Property

(a) You acknowledge and agree that all intellectual property in our materials including our logo, trademark and any information or documents we make available vest, or remain vested, in us.

(b) We authorise you to use our materials solely for your personal use. You must not exploit our materials for any other purpose, nor allow, aid or facilitate such use by any third party. You may only access our materials on your personal device, and you may not use our materials for any commercial purpose.

(c) This clause will survive termination or expiry of these Terms.

8. Limitation of Liability

(a) Despite anything to the contrary, to the maximum extent permitted by law:

(1) our maximum aggregate liability arising from or in connection with the Terms (including the event and/or the subject matter of the Terms) will be limited to, and must not exceed $100; and

(2) we will not be liable to you for any loss of profit (including anticipated profit), loss of benefit (including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated savings), loss of reputation, loss of use and/or loss or corruption of data,

whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

(b) Despite anything to the contrary, to the maximum extent permitted by law, we will have no liability, and you release and discharge us from all liability, arising from or in connection with any:

(1) any acts or omissions of your dog(s);

(2) any injury loss or death to any person or animal (including injury, illness, or death of any dog) as a result of attending or not attending an event;

(3) any injury, illness, death or property damage caused by or to any dog at the event, including dog bites, scratches, collisions, or other dog-related incidents;

(4) loss of, or damage to, your property at the event;

(5) any third parties or any services or events provided by third parties, including the venue or other subcontractors which the provision of the events may be contingent on, or impacted by;

(6) the website or an event being unavailable; or

(7) breach of the Terms or any law,

where caused or contributed to by any:

(1) event or circumstance beyond our reasonable control; or

(2) act or omission of you or your related parties,

and, in any event, any defect, error, omission or lack of functionality or suitability (or the absence of, or reduction in, any anticipated result, outcome or benefit) with respect to the event you attend.

Despite anything to the contrary, to the maximum extent permitted by law, you are liable for and agree to indemnify, hold harmless, release and discharge, us in respect of any liability which we may suffer, incur or are otherwise liable for as a result of, or in connection with any loss or damage to any person, animal or property at an event that arises as a result of any negligent acts or omissions of you, your dog(s) or people you have registered a ticket for or where you (or a person you register a ticket for) refuse to follow our reasonable directions (including with regards to safety procedures), except where caused by our reckless conduct.

Australian Consumer Law

(c) Nothing in these Terms attempts to modify or exclude the conditions, warranties and undertakings, and other legal rights, under ACL. Under the Australian Consumer Law (Cth) (ACL), statutory guarantees apply to the supply of services. As the Activities are recreational services, under the ACL, we may ask you to agree to exclude your rights in relation to these statutory guarantees.

For attendees to events in Victoria: Australian Consumer Law & Fair Trading Act 2012 (VIC) – the below is mandatory language

(d) If you register for an event and agree to these Terms, you agree that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 (VIC) are excluded, restricted or modified in the way set out in these Terms, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named in these Terms is required to ensure that the recreational services it supplies to you-

• are rendered with due care and skill;

• are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and

• might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by these Terms.

NOTE: The change to your rights, as set out in these Terms, do not apply if your death or injury is due to gross negligence on the supplier’s part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

9. Privacy

(a) We collect personal information about you in order to enable you to access and use the website, to process your registration and provide your ticket(s), to contact and communicate with you, to register your attendance at our events, to coordinate with third party service providers, to respond to your enquiries, and for other purposes set out in our Privacy Policy (available on our website).

(b) We may disclose that information to our third-party service providers who help us deliver our services (including our information technology service providers, data storage, web-hosting and server providers, professional advisors, payment systems operators, event caterers and our business partners), or as required by law. If you do not provide this information, we may not be able to provide our services to you. In certain circumstances, we may disclose your personal information to third parties located, or who store data, outside Australia.

(c) We may also prepare a list of attendees. This list may be shared with other attendees and with vendors/sponsors. If you do not want to be on this list and for your name to be passed on, you must opt-out when registering or by using the email below.

(d) Our Privacy Policy contains further information about: (i) how we store and use your personal information; (ii) how you can access and seek correction of your personal information; (iii) how you can make a privacy-related complaint; and (iv) our complaint handling process.

(e) By providing personal information to us, you acknowledge we will collect, hold, use and disclose your personal information in accordance with our Privacy Policy.

10. General

(a) Amendment: We may amend these Terms at any time by providing written notice to you. If you do not agree to the change, you can cancel your ticket online via our website or by contacting us at the email below.

(b) Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without our prior written consent.

(c) Disputes: Neither party may commence court proceedings relating to any dispute arising from, or in connection with, these Terms without first meeting with a senior representative of the other party to seek (in good faith) to resolve that dispute (unless that party is seeking urgent interlocutory relief or the dispute relates to compliance with this clause).

(d) Governing Law: These Terms are governed by the laws of New South Wales. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.

For any questions or notices, please contact us at:

Lyka Wellness Pty Ltd (ACN 623 082 360)

Email: info@lyka.com.au

© LegalVision ILP Pty Ltd

Win 3 months of free Lyka competition

The Canines and Coffees Giveaway is conducted by Lyka Pet Food, ABN 56 623 082 360, at 290 Botany Road, Alexandria NSW 2015 (Promoter). The giveaway is open to Australian residents aged 18 years and over. Employees of Lyka Pet Food, their immediate families (spouse, parents, siblings, and children), subsidiaries, affiliates, advertising and promotion agencies, and any members of their household are not eligible to enter.

Conditions of entry:

To enter the giveaway, participants must complete the following steps:

1. Attend Canines and Coffees at Centennial Park, Sydney on Saturday, 15 November 2025

2. Have their event ticket scanned by a Lyka Pet Food staff member on the day

3. Post a photo taken at the event and tag @lykapetfood on Instagram between 8:00am AEDT on Saturday 15 November 2025 and 11:59pm AEDT on Sunday 23 November 2025

Competition period:

The contest opens at 8:00am AEDT on Saturday 15 November 2025 and closes at 11:59pm AEDT on Sunday 23 November 2025. Entries submitted outside this period will not be accepted.

Winner selection:

The winner will be selected by Lyka Pet Food at 290 Botany Road, Alexandria NSW 2015, no later than Wednesday 26 November 2025. The winner will be chosen at random from all valid entries that meet the competition conditions.

Winner notification:

The winner will be contacted by Lyka Pet Food no later than Monday 1 December 2025. If the selected winner does not respond within seven (7) days of the first contact attempt, an alternate winner may be chosen from the remaining eligible entries.

To claim the prize, the winner must provide their contact details and information about their dog to a Lyka representative.

Prize details:

The winner will receive three (3) months of Lyka meals and extras. The exact value may vary depending on the dog’s breed, weight, and activity level.